EP Suite
EP Concierge
A chat bubble on your site that answers visitors from what you know, quotes live prices and availability, and turns questions into enquiries in your inbox.
What it does
A visitor clicks the bubble and asks a question. The answer comes from the knowledge you have given it, your services, prices, policies and FAQs, plus live data from EP Booking so it quotes real prices and real opening days rather than guessing. If the visitor wants to be contacted, it collects a name, a way to reach them and their message, and the enquiry lands in your inbox through EP Email.
Why it matters
Most of the questions a small business answers by phone are the same five questions. A concierge that answers them at eleven at night, without inventing a price or a policy, is a receptionist that never clocks off.
It is read-only by design. It cannot edit a page or touch your data, and it is instructed never to promise anything it has not been told. You bring your own API key, from Anthropic, OpenAI or DeepSeek, and conversation logs are kept only as long as you say.
In the suite
The only bot your visitors actually talk to.
EP Concierge is one of more than a hundred plugins in the EP Suite, and the one that turns a visitor with a question into a customer with a booking.